License Holder

Introduction

License Holder is a user or a role, responsible for SMath license(s) from a customer side. It is an account, registered on our main site smath.com and having valid email, used for sending electronic license document and other license related materials like user names and passwords. This account is configured by your Software Vendor when you purchase SMath license(s). If you want to change it for any reason, please contact your Software Vendor.

License Shared by Several Employees

If an SMath license is shared by several employees, only the License Holder will receive license-related information from SMath. The License Holder is not required to be one of the engineers using the SMath product(s). It may be some manager or administrator, having no access to SMath Studio and/or Local Licensing Server at all. As all smath.com accounts are provided for free, it does not cause any extra costs if a separate account is created for the License Holder. We just traditionally do not recommend using any broadcast email addresses for this role like support@mycompany.com as this mailbox may be used for sending security sensitive information.

Local Licensing Server

Another important role of the License Holder is that it is used to authenticate your Local Licensing Server on a Root Licensing Server after you install or upgrade it. These same credentials are used on the Licenses page so that your Local Licensing Server can get your company's licensing information. It is important to remember if License Holder password was changed on smath.com, it needs to be reinputted on a Licenses page of Local Licensing Server. End users will stop getting the licenses in about 24 hours otherwise!

Note: if you are using Local Licensing Server, only the License Holder is required to have a smath.com account. All other users may be only registered on your Local Licensing Server. And even this is not mandatory if you allow anonymous access. In the last case all your end users need to know to start working with SMath Studio is your Local Licensing Server address.